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For sales please email:  info@cretpower.com

For Tech support please email: support@cretpower.com


Questions: 

■ What type of battery is in my PPS?

Your PPS uses a lithium ion battery pack,similar size like Tesla Motor EV battery cell. Li ion battery single is much smaller and lighter weight than normal SLA battery and also cycles much longer time than normal SLA or AGM battery. But Li-ion batteries last longer if you do not drain them completely.


■ How do I know if my PPS is charged?

To check the charge level of your PPS, refer to the LCD Battery Display. When lit up, you’ll see a battery outline with five segments, indicating the current charge level. You can turn on the Battery Display by pushing the Master POWER button. It is OK to use your PPS even when it’s not fully charged.


■ How do I know if my device will work with the PPS?

1. First, you’ll need to determine the amount of power your device requires. This may require some research on your end, a good Google search or examining the user guide for your device should suffice.

2. Second, you will need to check the capacity for the individual output ports. For example, the AC port is monitored by an inverter that allows for 300W of continuous power. This means if your device is a pulling more than 300W for an extended period of time, the PPS’s inverter will shut off. 

3. Finally, once you know your device is compatible, you’ll want to determine how long you’ll be able to power your gear from the PPS. Here’s a quick and dirty lesson in power.


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